Knowledgebase: Telephones
Setting up a your voicemail
Posted by Ryan Cool on 09 August 2010 03:17 PM

Accessing the voicemail system

From your phone, Dial 101.
The voicemail system will prompt you for your personal identification number. Enter your extension number and then press #.

Recording your name

Press 5 for personal options, then press 2 to record your name.
Record your name, then press #.
You will then be given the option to press 1 to listen, press 2 to accept, or press 3 to re-record.
Press 2 to accept if you are satisfied with your recorded name.

Recording your standard greeting

Press 1 to record your standard greeting.
Record your standard greeting, then press #.
You will then be given the option to press 1 to listen, press 2 to accept, or press 3 to re-record.
Press 2 to accept if you are satisfied with your standard greeting.

Changing your personal identification number

Press 5 to change your personal identification number.
Enter your current personal identification number (your extension) then press #.
Enter your new personal identification number, then press #.
Enter your new personal identification a second time as confirmation, then press #.
The system should tell you that your personal identification number has been changed.
Repeat these steps if the system tells you an error has occurred. This is normally a sign that your current identification was not entered correctly.

Hang up.
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